Right of withdrawal

Right of withdrawal

Consumers have a fourteen-day withdrawal.

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of withdrawal, you must send us (Mirela Olujic, Ulica Vlatka Maceka 15, 23000 ZADAR, Croatia, kontakt@mirrela-passage.com, phone: +385953857133) a clear statement (e.g. a letter sent by post or an e-mail). -Mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

The right of withdrawal does not apply to the following contracts:

Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Contracts for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery.

Contracts for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature.

Contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.

Contracts for the delivery of goods or the provision of services, the price of which depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur within the withdrawal period, in particular services related to shares, with shares in open-ended investment funds within the meaning of § 1 paragraph 4 of the Capital Investment Code and with other tradable securities, foreign exchange, derivatives or money market instruments.

Sample withdrawal form

(If you want to revoke the contract, please fill out this form and send it back.)

– To Simply Freind j.d.o.o., Ulica Ante Starčevića 1 (Autobusni kolodvor Zadar, 23000 ZADAR, Kroatien, kontakt@mirrela-passage.com

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Delete where not applicable.

Right of withdrawal created with the Trusted Shops legal copywriter